Returns & Exchanges
At GearUP Booster Shop, we stand by the quality of our high-performance electronics and offer a 30-day return window for all unused gear in its original packaging. If your equipment doesn't meet your performance standards, our streamlined exchange process ensures you get back in the game quickly.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the order containing the items you wish to return to receive a unique Return Merchandise Authorization (RMA) number.
- 2.Pack Your Gear
Securely place the electronic components in their original retail box, ensuring all cables, manuals, and protective foam inserts are included to prevent damage during transit.
- 3.Ship to Our Tech Hub
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location for expedited delivery to our inspection center.
- 4.Quality Inspection & Refund
Our technicians will verify the hardware's condition within 3 business days of arrival, after which a full refund or exchange credit will be applied to your original payment method.
